How To Choose The Right Support Coordinator For You

Role of Support Coordinators

Support coordination helps NDIS participants to maximise their funding and achieve their goals. It is funded under the Capacity-building budget of the NDIS plan.

 

There are three categories of support coordination in Beenleigh. These include:

 

1. Support connection – short term assistance provided to participants to help them fulfil their needs.
2. Coordination of supports – long term assistance provided to participants to increase their independence.
3. Specialist support coordination – additional support provided to participants in an emergency or complex situation.

 

Support coordinators can be a ray of sunshine as they guide participants thoroughly. They help in capacity building, achievement of goals, relationship growth, and social participation. Other than that, support coordinators:

 

1. Help you understand your NDIS plan in detail and what services have been funded for you.
2. Provide you advice on how you can use your funds productively.
3. Connect you to service providers that can assist you in achieving your goals.
4. Inform you about the places you can visit to participate in social activities.
5. Make your progress reports, present them to the NDIS, and place a request for additional support you might require.
6. Prepare you for plan review meetings.

Key things to look for when choosing a support coordinator

Since support coordinators are essential to your entire NDIS journey, you must find one of the best support coordinators for yourself. Sometimes looking for the right one can be daunting and complex, but don’t worry, as Complete Connect has some informative tips. If you follow the advice mentioned below, you will be able to find a trusted and knowledgeable support coordinator in no time.

 

Firstly, you need to ensure that the support coordinator you choose:

 

1. Is experienced and well aware of the NDIS’ rules and regulations.
2. Makes you their first priority.
3. Clearly understands your needs and the supports you require.
4. Is outcome-focused so that they can help you achieve your goals effectively.
5. Is innovative so that they can come up with quick and practical solutions to complex situations and emergencies.
6. Knows your local area to access the providers and services nearby.
7. Communicates with you in ways you are comfortable with and prefer.
8. Does not overshadow your decisions but only helps you take them.
9. Performs all assigned work timely.
10. Respects your privacy.
11. Is open to the feedback you provide them.

 

To ensure that support coordinators fulfil all the above conditions, you can also ask them some questions such as:

 

1. How will you help me achieve my goals?
2. How long have you been providing support coordination services?
3. How well do you know the NDIA’s requirements and guidelines?
4. Have you worked with people with similar goals, interests, and support needs to me?
5. What will be the communication channels you will use?
6. How well do you know the services and providers in my local area?
7. How much will you charge me, and what will be the payment plan?
8. What is your notice period if I plan to change my support coordinator?
9. Will you help me prepare for and accompany me during my plan review meetings?
10. Will you assist me if there is a ‘change of circumstance’?
11. Will you be open to the feedback I provide you?

 

To answer questions, support coordinators sometimes request to look at the participants’ NDIS plans. This helps them determine what supports they can offer you, how much time they can devote, and how much they would charge. If you are not comfortable and are still in the process of looking for support coordinators, you can deny their request. However, you must show your NDIS plan to your selected support coordinator so they can help you to the best of their abilities.

 

In case of any questions and queries regarding support coordination in Beenleigh, feel free to contact Complete Connect through phone or email. Their expert and knowledgeable staff will provide you with as much assistance as possible. If you still feel confused, you can book a free consultation appointment with them.